AI receptionist for home services · live 24/7
AI receptionist for home service businesses
GrayWorks answers your business line when the crew is out on a job. It takes messages, transfers calls, and escalates emergencies by rules you set. Booking appointments is available on the Professional and Premier plans. Plans run from $39 to $199 a month, month-to-month, with no setup fee.
What does an AI receptionist do for a home service business?
It answers every call on your existing number, so a customer with a leak or a dead furnace reaches someone instead of voicemail. It answers from the details you give it, takes a message, or transfers the call. Every call gets a transcript and a summary, and each lead sends you an email.
When your crew is out on a job
The phone keeps getting answered while your hands are busy, and you get an email on every lead.
When the team is with a customer
Calls do not interrupt the visit and do not go to voicemail.
When the call needs a person
Urgent calls are transferred or sent as an urgent email, based on how you set it up.
How does it handle emergency calls?
You set the rules during setup. Emergencies such as no heat, no cooling or a gas smell can wake someone. Other calls are logged and held for the morning.
Pick your trade
- Plumbers: whoever picks up first gets the call.
- HVAC companies: urgent no-heat calls at night need more than voicemail.
- Landscapers: the crew is outside while the phone rings inside.
- Property managers: emergencies like burst pipes do not wait for office hours.
How setup works
Setup takes about 15 to 20 minutes for business details, voice and payment. Your receptionist goes live right after payment. Forwarding your published line is a separate change you make with your phone carrier.
How much does an AI receptionist cost for a home service business?
Plans run from $39 to $199 a month. Starter is $39 for 40 minutes, Essential $69 for 100, Professional $129 for 250 and Premier $199 for 500. Extra connected minutes cost $0.35 each. There is no setup fee and no contract.
Questions home service owners ask first
Can an AI receptionist tell an emergency from a routine call?
Yes, based on rules you set during setup. Emergencies such as no heat, no cooling or a gas smell can wake someone. Other calls are logged and held for the morning.
Do I have to change my business number?
No. You keep your current number and forward it to the line provisioned for you. Forwarding your published line is a separate change you make with your phone carrier.
How much does an AI receptionist cost for a home service business?
Plans run from $39 to $199 a month. Starter is $39 for 40 minutes, Essential $69 for 100, Professional $129 for 250 and Premier $199 for 500. Extra connected minutes cost $0.35 each. There is no setup fee and no contract.
How long does setup take?
About 15 to 20 minutes for business details, voice and payment. Your receptionist goes live right after payment.
Is there a free trial?
No. Each receptionist is built from your business details, so there is no generic version to trial. Call the demo line on (202) 335-4047 to hear one instead.
Hear it before you decide
Call the demo line at (202) 335-4047, then start setup when you are ready.